Ragan is a determined individual who values integrity, character, and creates an environment of excellence. He is a trained accountant and has an impressive background with start-ups, small business, and international corporate companies. With acquisition and extensive re-organization experience, his passion is helping businesses develop scalable systems and increased efficiencies and profitability. Along with his corporate success, he has built four businesses and consulted many others.
With a warm, funny, and genuine personality, Ragan has been a leader and mentor for decades. He loves to see others succeed and possesses an ability to see the potential of an individual, developing, coaching, and challenging them to become better versions of themselves. Ragan is a firm believer in building thriving cultures and teams.
His strengths in leadership development, collaboration, and teamwork allow for the compounding effect of synergy to be achieved. The consistent result is an engaged team, with clear expectations, goals, and understanding of their contribution.
Ragan is a devoted Christian and husband. As a Christian business owner, he strives to be a blessing to everyone he encounters across his life. His definition of a successful business interaction is one that enriches both parties. As such, he is committed to building these principals in his life, his community, and within the firm. He is an active member in the community and is involved in multiple charitable organizations.
Ragan would love to meet you. Let’s schedule a complimentary consultation to get started!
Ragan is a determined individual who values integrity, character, and creates an environment of excellence. He is a trained accountant and has an impressive background with start-ups, small business, and international corporate companies. With acquisition and extensive re-organization experience, his passion is helping businesses develop scalable systems and increased efficiencies and profitability. Along with his corporate success, he has built four businesses and consulted many others.
With a warm, funny, and genuine personality, Ragan has been a leader and mentor for decades. He loves to see others succeed and possesses an ability to see the potential of an individual, developing, coaching, and challenging them to become better versions of themselves. Ragan is a firm believer in building thriving cultures and teams.
His strengths in leadership development, collaboration, and teamwork allow for the compounding effect of synergy to be achieved. The consistent result is an engaged team, with clear expectations, goals, and understanding of their contribution.
Ragan is a devoted Christian and husband. As a Christian business owner, he strives to be a blessing to everyone he encounters across his life. His definition of a successful business interaction is one that enriches both parties. As such, he is committed to building these principals in his life, his community, and within the firm. He is an active member in the community and is involved in multiple charitable organizations.
Ragan would love to meet you. Let’s schedule a complimentary consultation to get started!
Scott Kliewer is a disciplined, results-driven leader who values integrity, structure, and intentional growth. With over 20 years of executive leadership experience, Scott is an organizational and systems expert known for helping businesses operate efficiently and predictably, without constant owner involvement.
Scott has led and operated large, complex organizations, including schools in New York and California, and later helped build and run a multi-million-dollar financial services agency. During that time, he played a key leadership role in scaling the organization from $250,000 to $4.6 million in annual revenue by implementing disciplined systems, accountability structures, and performance-driven leadership. Across these environments, he specialized in organizational design, systems implementation, and team development, bringing clarity and structure to fast-moving, high-pressure operations.
Scott’s passion is helping business owners move from being the bottleneck to becoming the visionary. He builds clear systems, defined roles, and execution rhythms that allow teams to perform at a high level while giving owners back time, margins, and peace of mind.
With a direct yet encouraging coaching style, Scott challenges leaders to raise standards, simplify operations, and build cultures rooted in ownership and accountability. His belief is simple: well-designed systems create freedom, and disciplined execution creates results.
As a Christian, husband, and father, Scott believes business should serve life, not consume it. He is committed to helping owners build companies that reflect their values, support their families, and leave a lasting legacy.
Scott would love to meet you! Let’s schedule some time together and begin building a business that runs, so you don’t have to.
Scott Kliewer is a disciplined, results-driven leader who values integrity, structure, and intentional growth. With over 20 years of executive leadership experience, Scott is an organizational and systems expert known for helping businesses operate efficiently and predictably, without constant owner involvement.
Scott has led and operated large, complex organizations, including schools in New York and California, and later helped build and run a multi-million-dollar financial services agency. During that time, he played a key leadership role in scaling the organization from $250,000 to $4.6 million in annual revenue by implementing disciplined systems, accountability structures, and performance-driven leadership. Across these environments, he specialized in organizational design, systems implementation, and team development, bringing clarity and structure to fast-moving, high-pressure operations.
Scott’s passion is helping business owners move from being the bottleneck to becoming the visionary. He builds clear systems, defined roles, and execution rhythms that allow teams to perform at a high level while giving owners back time, margins, and peace of mind.
With a direct yet encouraging coaching style, Scott challenges leaders to raise standards, simplify operations, and build cultures rooted in ownership and accountability. His belief is simple: well-designed systems create freedom, and disciplined execution creates results.
As a Christian, husband, and father, Scott believes business should serve life, not consume it. He is committed to helping owners build companies that reflect their values, support their families, and leave a lasting legacy.
Scott would love to meet you! Let’s schedule some time together and begin building a business that runs, so you don’t have to.
Joni Hollingsworth is a dynamic event producer and strategic marketing leader known for curating experiences that engage, inspire, and build lasting community connections. With over two decades of experience spanning higher education, Silicon Valley innovation, and nonprofit leadership, she brings a thoughtful, results-oriented approach to every project, infused with heart, precision, and an innate ability to connect with people. Guided by a deep belief in the power of shared experiences, Joni creates events that do more than gather people, they build community and leave a lasting impact.
For 10 years, Joni served as Director of Events for the University of California, producing hundreds of high-profile events for donors, elected officials, and campus leadership. Her experience at UC Santa Cruz and Stanford University honed her skills in strategic planning, budget management, and storytelling through events. Before that, she spent 15 years in Silicon Valley working in product development, marketing communications, and digital media—serving organizations like SLAC National Laboratory and companies in the outdoor recreation industry. She is also one of the founders and lead producer of Brew and Bravo, a quarterly veterans’ event in Waco that celebrates service and strengthens community ties, reflecting her deep commitment to purpose-driven work and the power of events to create meaning, healing, and momentum.
Joni has served as Vice President and Events Director for the Santa Cruz County Fairgrounds Foundation, helping raise funds for capital improvements through large-scale community events. In that role, she prioritized relationship building and strategic partnerships—collaborating with local businesses, the Chamber of Commerce, and civic leaders—while connecting stakeholders to the systems, tools, and support needed for sustainable impact.
Whether orchestrating a major donor gala or an intimate networking reception, Joni’s focus is always the same: build with intention, connect authentically, and leave people better than you found them. She is passionate about scaling systems that support growth and delivering events that reflect the heart of an organization. Joni is excited to bring these strengths to ActionCOACH, where she sees a powerful opportunity to help transform the business landscape of Waco—uplifting local business owners and creating real, measurable impact in their operations, teams, and bottom lines.
Joni holds a Bachelor of Arts in Psychology and lives in Waco, Texas, with her husband Ken and their two cats. She and Ken enjoy camping in their travel trailer, making the most of time spent outdoors. Since moving to Texas, Joni has had the opportunity to visit three new countries and seven new states, embracing new experiences along the way. She also values quality time with her grown son and daughter, who live 1,000 miles away in California and Chicago, making their visits all the more special.
Joni Hollingsworth is a dynamic event producer and strategic marketing leader known for curating experiences that engage, inspire, and build lasting community connections. With over two decades of experience spanning higher education, Silicon Valley innovation, and nonprofit leadership, she brings a thoughtful, results-oriented approach to every project, infused with heart, precision, and an innate ability to connect with people. Guided by a deep belief in the power of shared experiences, Joni creates events that do more than gather people, they build community and leave a lasting impact.
For 10 years, Joni served as Director of Events for the University of California, producing hundreds of high-profile events for donors, elected officials, and campus leadership. Her experience at UC Santa Cruz and Stanford University honed her skills in strategic planning, budget management, and storytelling through events. Before that, she spent 15 years in Silicon Valley working in product development, marketing communications, and digital media—serving organizations like SLAC National Laboratory and companies in the outdoor recreation industry. She is also one of the founders and lead producer of Brew and Bravo, a quarterly veterans’ event in Waco that celebrates service and strengthens community ties, reflecting her deep commitment to purpose-driven work and the power of events to create meaning, healing, and momentum.
Joni has served as Vice President and Events Director for the Santa Cruz County Fairgrounds Foundation, helping raise funds for capital improvements through large-scale community events. In that role, she prioritized relationship building and strategic partnerships—collaborating with local businesses, the Chamber of Commerce, and civic leaders—while connecting stakeholders to the systems, tools, and support needed for sustainable impact.
Whether orchestrating a major donor gala or an intimate networking reception, Joni’s focus is always the same: build with intention, connect authentically, and leave people better than you found them. She is passionate about scaling systems that support growth and delivering events that reflect the heart of an organization. Joni is excited to bring these strengths to ActionCOACH, where she sees a powerful opportunity to help transform the business landscape of Waco—uplifting local business owners and creating real, measurable impact in their operations, teams, and bottom lines.
Joni holds a Bachelor of Arts in Psychology and lives in Waco, Texas, with her husband Ken and their two cats. She and Ken enjoy camping in their travel trailer, making the most of time spent outdoors. Since moving to Texas, Joni has had the opportunity to visit three new countries and seven new states, embracing new experiences along the way. She also values quality time with her grown son and daughter, who live 1,000 miles away in California and Chicago, making their visits all the more special.
Lindsay Irish Erjea Lagman brings over eight years of experience in customer support, administrative management, and business operations. Throughout her career, she has provided high-level support to executives, teams, and organizations, helping streamline workflows, strengthen client relationships, and optimize business functions to drive sustainable growth. Her expertise lies in balancing operational efficiency with exceptional service delivery, making her a valuable contributor to both day-to-day operations and long-term strategic initiatives.
Lindsay, who is from the Philippines, earned her degree in Information Systems Management from New Era University in 2019. Her academic foundation in systems management equips her with the ability to integrate technology and process management into her work, ensuring that organizations can leverage tools and workflows effectively. She combines her technical background with a strong service mindset, enabling her to approach challenges with both precision and adaptability.
Her collaborative nature is shaped by years of playing competitive sports as part of her school’s women’s soccer team from elementary through high school. This experience instilled in her the value of teamwork, discipline, and resilience—qualities that continue to define her professional approach. Whether coordinating cross-functional projects, supporting leadership, or managing client needs, Lindsay thrives in environments where collaboration and focus are essential.
Outside of her professional life, Lindsay is passionate about sports, with a particular interest in basketball and Formula 1. She is drawn to the strategy, precision, and high performance involved in both, seeing parallels between these pursuits and her commitment to excellence in business operations.
Lindsay is deeply committed to helping businesses establish structure, strengthen their operational backbone, and deliver consistent value to clients. She takes pride in identifying opportunities for efficiency and supporting leadership in building sustainable systems for growth. With her combination of experience, education, and passion for organizational excellence, she continues to play an integral role in driving impact within the teams and businesses she supports.
Lindsay Irish Erjea Lagman brings over eight years of experience in customer support, administrative management, and business operations. Throughout her career, she has provided high-level support to executives, teams, and organizations, helping streamline workflows, strengthen client relationships, and optimize business functions to drive sustainable growth. Her expertise lies in balancing operational efficiency with exceptional service delivery, making her a valuable contributor to both day-to-day operations and long-term strategic initiatives.
Lindsay, who is from the Philippines, earned her degree in Information Systems Management from New Era University in 2019. Her academic foundation in systems management equips her with the ability to integrate technology and process management into her work, ensuring that organizations can leverage tools and workflows effectively. She combines her technical background with a strong service mindset, enabling her to approach challenges with both precision and adaptability.
Her collaborative nature is shaped by years of playing competitive sports as part of her school’s women’s soccer team from elementary through high school. This experience instilled in her the value of teamwork, discipline, and resilience—qualities that continue to define her professional approach. Whether coordinating cross-functional projects, supporting leadership, or managing client needs, Lindsay thrives in environments where collaboration and focus are essential.
Outside of her professional life, Lindsay is passionate about sports, with a particular interest in basketball and Formula 1. She is drawn to the strategy, precision, and high performance involved in both, seeing parallels between these pursuits and her commitment to excellence in business operations.
Lindsay is deeply committed to helping businesses establish structure, strengthen their operational backbone, and deliver consistent value to clients. She takes pride in identifying opportunities for efficiency and supporting leadership in building sustainable systems for growth. With her combination of experience, education, and passion for organizational excellence, she continues to play an integral role in driving impact within the teams and businesses she supports.
Skylar brings a diverse background that combines data-driven problem-solving, client engagement, and hands-on operational experience. She began her professional career in data analysis within the oil and gas industry, earning certifications in SQL and Power BI before transitioning to a government contractor role. In this role, Skylar developed and managed large-scale supply databases for the U.S. Navy using Power BI, Python, and a custom cloud environment. For three years, she collaborated with her team, provided frequent stakeholder updates, and assisted with quarterly logistics conferences across multiple training aircraft platforms. Her work required clear communication, quick adaptability, and the ability to keep complex initiatives moving forward.
Born in Minnesota but raised in Arlington, Texas, she proudly claims her Texas roots. She earned her Bachelor of Science in Biology and graduated from the University of Texas at Arlington in 2021. Before graduating, she worked in a forensic laboratory handling and storing evidence while also participating in undergraduate ecological research. Outside of work, she enjoys camping, hiking, crafting and finding creative ways to stay organized and inspired.
Throughout her career, Skylar has developed strengths in organization, communication, and translating complex information into actionable outcomes. She thrives in collaborative environments, enjoys learning new systems quickly, and brings a calm, solutions-oriented approach to fast-moving projects. Her background across technical, scientific, and service-based roles allows her to connect easily with diverse teams and clients. Now, as an Event and Business Logistics Coordinator with ActionCOACH MCTX, Skylar is excited to apply her project management skills to create seamless, impactful events that support business owners in reaching their goals while also supporting the internal team by driving initiatives forward. She is passionate about ensuring that execution and logistics are handled with care, so business owners can focus on strategy, growth and meaningful connections.
Skylar brings a diverse background that combines data-driven problem-solving, client engagement, and hands-on operational experience. She began her professional career in data analysis within the oil and gas industry, earning certifications in SQL and Power BI before transitioning to a government contractor role. In this role, Skylar developed and managed large-scale supply databases for the U.S. Navy using Power BI, Python, and a custom cloud environment. For three years, she collaborated with her team, provided frequent stakeholder updates, and assisted with quarterly logistics conferences across multiple training aircraft platforms. Her work required clear communication, quick adaptability, and the ability to keep complex initiatives moving forward.
Born in Minnesota but raised in Arlington, Texas, she proudly claims her Texas roots. She earned her Bachelor of Science in Biology and graduated from the University of Texas at Arlington in 2021. Before graduating, she worked in a forensic laboratory handling and storing evidence while also participating in undergraduate ecological research. Outside of work, she enjoys camping, hiking, crafting and finding creative ways to stay organized and inspired.
Throughout her career, Skylar has developed strengths in organization, communication, and translating complex information into actionable outcomes. She thrives in collaborative environments, enjoys learning new systems quickly, and brings a calm, solutions-oriented approach to fast-moving projects. Her background across technical, scientific, and service-based roles allows her to connect easily with diverse teams and clients. Now, as an Event and Business Logistics Coordinator with ActionCOACH MCTX, Skylar is excited to apply her project management skills to create seamless, impactful events that support business owners in reaching their goals while also supporting the internal team by driving initiatives forward. She is passionate about ensuring that execution and logistics are handled with care, so business owners can focus on strategy, growth and meaningful connections.
Sarah Patterson provides support for ActionCOACH MCTX in a wide array of areas. She is fully certified as an Executive and Business Coach and trained to coach nonprofits through ActionCOACH's Coaching for a Cause program. Her 15+ years experience in business strategy, project and event management, workflow creation, and design have been utilized heavily in allowing the firm to launch and quickly make an impact in the community.
She is an award winning commercial photographer and creative director, and is the co-founder of Pendant, a Texas-based commercial photography collective specializing in architectural, editorial, product, and food photography. Her images can be seen online and in print, shooting for international brands such as Kering, Gucci, Martin Marietta, and American Airlines, and in 2022, was rated Peerspace’s Top 10 Editorial Photographers in San Antonio.
She is currently dedicating her primary focus as the COO of San Antonio nonprofit, TRL Productions. TRL provides CTE, multimedia education to middle schools and high schools. An additional focus of TRL is to connect small businesses and other local nonprofits to schools and students. These community partners receive free multimedia assets and in turn, students receive vital, real-world production experience, building workforce development and creating pathways to higher education. The result is job creation and an economic stimulus that allows for greater impact across the state of Texas. Since Sarah joined TRL Productions in 2022, the organization has experienced half a million dollar growth in its annual budget and plans to exceed $1 million annual budget in the next three years.
Together with her knowledge of building businesses and nonprofits from the ground up, she is passionate about providing structure and sustainable scale to organizations. She loves helping business owners look for efficiencies in operations and finding creative ways to help businesses thrive. As part of living this out, she also serves on the board of a nonprofit and is an active supporter of several major organizations. You'll find her taking photos at ActionCOACH events, and working behind-the-scenes as she supports the team in building and guiding the firm's strategic development and mission.
Sarah Patterson provides support for ActionCOACH MCTX in a wide array of areas. She is fully certified as an Executive and Business Coach and trained to coach nonprofits through ActionCOACH's Coaching for a Cause program. Her 15+ years experience in business strategy, project and event management, workflow creation, and design have been utilized heavily in allowing the firm to launch and quickly make an impact in the community.
She is an award winning commercial photographer and creative director, and is the co-founder of Pendant, a Texas-based commercial photography collective specializing in architectural, editorial, product, and food photography. Her images can be seen online and in print, shooting for international brands such as Kering, Gucci, Martin Marietta, and American Airlines, and in 2022, was rated Peerspace’s Top 10 Editorial Photographers in San Antonio.
She is currently dedicating her primary focus as the COO of San Antonio nonprofit, TRL Productions. TRL provides CTE, multimedia education to middle schools and high schools. An additional focus of TRL is to connect small businesses and other local nonprofits to schools and students. These community partners receive free multimedia assets and in turn, students receive vital, real-world production experience, building workforce development and creating pathways to higher education. The result is jobs creation and an economic stimulus that allows for greater impact across the state of Texas. Since Sarah joined TRL Productions in 2022, the organization has experienced nearly half a million dollar growth in its annual budget and plans to exceed $1 million annual budget in the next three years.
Together with her knowledge of building businesses and nonprofits from the ground up, she is passionate about providing structure and sustainable scale to organizations. She loves helping business owners look for efficiencies in operations and finding creative ways to help businesses thrive. As part of living this out, she also serves on the board of a nonprofit and is an active supporter of several major organizations. You'll find her taking photos at ActionCOACH events, and working behind-the-scenes as she supports the team in building and guiding the firm's strategic development and mission.
"First and foremost, Ragan has always done what he has committed to and has shown that he values our time. We have had meaningful times to laugh, talk through tough hurdles, and it has always been done in an encouraging, understanding, and friendly manner. A manner that shares the combined goal of success with the necessary accountability in order to celebrate each achievement together. "
- Aaron P. | Co-Owner of Comfort Organizing Co.
"First and foremost, Ragan has always done what he has committed to and has shown that he values our time. We have had meaningful times to laugh, talk through tough hurdles, and it has always been done in an encouraging, understanding, and friendly manner. A manner that shares the combined goal of success with the necessary accountability in order to celebrate each achievement together. "
- Aaron P. | Co-Owner of Comfort Organizing Co.
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